Starting a project
Your proposal confirms the agreed scope and investment. A signed project agreement and a 60% deposit are required before work is scheduled. The remaining 40% is due before launch or final handover.
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Working With Saltiér
Clear expectations make the work easier on both sides. Here is what to expect before, during and after your website project.
Project timeline
Most Saltiér Booking Website projects take approximately 7–10 business days. The timeline begins after the agreement is signed, the deposit clears, and all requested content, approvals and account access are received. Larger or more complex projects may require additional time, which will be stated in the proposal.
Content and access
You are responsible for supplying accurate business information, prices, policies, images and account access when requested. Delayed or incomplete material pauses the timeline. Restart dates are based on Saltiér’s next available production time.
Revisions
Two revision rounds are included. One revision round means one consolidated list of changes submitted after reviewing the work. A new design direction, additional pages, new features or changes outside the approved scope are not revisions and will be quoted separately.
Cancellations and refunds
Your deposit reserves production time and becomes non-refundable once work begins. If you cancel before the scheduled work begins, any refund will be calculated after deducting payment-processing costs and preparatory work already completed. Completed work, approved stages and third-party fees are non-refundable. The signed agreement will state the terms that apply to your project before you pay.
Third-party services
Domain registration, email hosting, paid applications, booking platforms, payment services and other third-party costs are separate unless the proposal says otherwise. These services are governed by their own prices, availability and terms.
Launch and ownership
The website is launched after the agreed work is approved and the final balance is paid. Ownership of the approved custom work transfers as described in the signed agreement. Third-party software, fonts, stock assets and platform tools remain subject to their original licences.
Support and additional work
Your package includes training and 30 days of post-launch support for guidance and correction of issues within the agreed setup. New content, redesigns, new pages, additional integrations and ongoing management are quoted separately or handled through a care plan.
Results
Saltiér builds a clearer customer journey and booking process. Business results still depend on factors such as your offer, pricing, availability, service quality and promotion. No specific number of enquiries, bookings or sales is guaranteed.
These guidelines may be updated as Saltiér’s services develop. The version included in your signed agreement governs your individual project.